Contact联系
Contact us联系我们
The best way to reach PLANYGO SOFTWARE SDN. BHD. and Dak Duck is by email.
联系 PLANYGO SOFTWARE SDN. BHD. 和达克，请发邮件。
Email邮箱
Please do not include a child's personal details in your email.
请不要在邮件里写孩子的个人资料。
Notis Perlindungan Data Peribadi · Personal Data Protection Notice · 个人资料保护通知
Post邮寄
PLANYGO SOFTWARE SDN. BHD.
A-3-3, Plaza Bukit Jalil (Aurora Place), No. 1, Persiaran Jalil 1, Bandar Bukit Jalil, 57000 Kuala Lumpur, Malaysia
This is our registered office, the address of our company secretary. Use it for letters and official correspondence only; it is not open to walk-in visitors.
这是公司的注册办公地址，也就是公司秘书的地址，只用于信件和公函，不接待上门访客。
Artwork is AI-assisted and finished by hand.
插画借助 AI 工具完成，再经人工修整。
What to email us about哪些事请发邮件
Email us for以下事情请发邮件
- Business enquiries, for example from schools, kindergartens, publishers or suppliers.
- Platform or partner verification: if you are reviewing this company or website for a platform, payment provider or partner, email us with what you need to check.
- Licensing: whole-school or commercial use of Dak Duck materials, which the personal-use licence does not cover. Please message the Etsy shop DakDuckStudioMY first, or email us and we will pass it on.
- Questions about this website, including requests about personal data described in our privacy notice.
- 商务洽谈，例如学校、幼儿园、出版社或供应商的来信。
- 平台或合作方审核：如果你在为某个平台、支付服务商或合作方审核本公司或本网站，请来信说明需要核实的内容。
- 授权：全校使用或商业使用达克材料（个人使用授权不包括这些用途）。请先通过 Etsy 站内信联系店铺 DakDuckStudioMY，或发邮件给我们，我们会转交店铺。
- 关于本网站的问题，包括隐私通知里提到的个人资料请求。
Etsy ordersEtsy 订单
Questions about an Etsy order关于 Etsy 订单的问题
For downloads, files, custom name kits or refunds on an order from the Etsy shop DakDuckStudioMY, please message the shop through Etsy Messages on that order, so the order details are in one place. The shop is operated by the company's founder as an individual Etsy seller. See also Refunds & delivery.
关于 Etsy 店 DakDuckStudioMY 订单的下载、文件、名字描红或退款问题，请在该订单页通过 Etsy 站内信联系店铺，这样订单资料都在同一处。这家店由公司创始人以个人卖家身份经营。另见退款与交付。